You don't really need to read all this. Just place your order and we will take care of things.
But if you want to know what, when and where, read on... ChoiceMorels are shipped frozen and are perishable once thawed out. We make every effort to make sure you receive your order in great shape. This page contains lots of details and important information about the care we take with your order.
ChoiceMorels are vacuum sealed using 2-ply nylon/poly vacuum bags to maintain freshness throughout the year. These one pound equivalent fresh (.55lb net) bags are the smallest size we offer because of the high price of packaging, dry ice and shipping. Your order is further packaged in a thick reusable insulated foam cooler, along with close to five full pounds of dry ice. This configuration is designed to keep your morels frozen for up to 48 hours. We take these extra steps and expense to help insure your order arrives in great shape.
The insulated foam coolers we use are designed for shipping one, two, or three pounds of ChoiceMorels. If you order more than three pounds, please expect multiple packages.
Tuesday is shipping day
All our shipping is done on Tuesday when our fresh supply of dry ice arrives. All customer orderes received by 10:00am Tuesday will go out via UPS the same day. Your shipment will be carefully and swiftly packaged and on a truck headed your direction by Tuesday afternoon.
We offer two shipping options, UPS Next Day Air or Second Day Air. We always like to see our customers choose Next Day Air because we KNOW they will arrive in just as good of a condition as when they were packaged. However, we have designed our packaging with the goal of allowing our customers to choose the much less expensive Second Day Air option. Our packaging is designed to keep your ChoiceMorels frozen for up to 48 hours, but much can depend on climate and other variables. Once they leave here, we have no control. We are not responsible for delays caused by UPS, mother nature, undeliverable packages, etc.
Remember, the selection of shipping method (Next Day or Second day) and the actual UPS shipping cost is your responsibility. Your selection can be made at the time of checkout, and a shipping cost calculator is provided to help you make the best choice. Selecting Next Day Air delivery is always a safe bet, but many customers have had good luck with the less costly 2nd Day Air. The choice (and risk) is your to make.
We require an email address when placing your order, and you will receive a UPS shipping confirmation via email. You may track your order with UPS. Please make the appropriate provisions to make sure your order is deliverable, as we sure don't want these treasures to sit in the back of a UPS truck any longer than needed.
When you receive your order, carefully unpack and get your shooms back in the freezer as quickly as possible. Either that, or put them right to work delighting you and your guests!
If your ChoiceMorels arrive thawed out, they can be refrozen, but the texture will not be 100%. If you are dissatisfied in any way, please let us know promptly.
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